Rita Ho

I’m a design practitioner and leader, with ceramicist aspirations.

I live in Copenhagen, Denmark, with one cat and two humans.

Work

My digital product design employment history. Get in touch if you're interested in more details about specific projects.

2016 – PRESENT | SR. GROUP DESIGN MANAGER

Wikimedia Foundation

  • Sr. Group Design Manager (since Feb 2023): Collaborating with Product and Engineering leaders to define the vision, and set the strategic direction for Core Experiences (Growth, Editing, Web) and Design Systems teams. 
    Providing design direction, mentorship, and career development for designers in those teams. Still pretty hands on in Figma, etc when needed!
  • Principal designer (2019 - 2023): Led design on the Growth team, developing experimental experiences aimed at increasing the number of new editors on Wikipedia. As Principal Designer, I mentored other designers at the organisation, primarily those working on mobile apps, the reading experience, Structured Data, and Anti-Harassment Tools. I helped grow the Design and Research team from 8 to 25 people.
  • Design Manager (2018-2019): Managed four designers, whilst leading design on Growth.
  • Mobile apps design (2016-2018): Designer for Wikipedia’s Android app, and (briefly) for its iOS app.

2015 – 2016 | SR. UX DESIGNER

Sitecore

UX design for the Sitecore Experience Platform — a suite of Web Content Marketing applications that enables companies to create context-driven websites, web apps and other marketing content.

2013 – 2015 | LEAD UX DESIGNER

Google

Lead UX for the Reporting & Verification product suite in Google Marketing Platform for Enterprise (f.k.a. DoubleClick Digital Marketing), a platform for advertisers and agencies to execute and manage display ads campaigns. Component design contributor to the Material Design system, primarily form controls used by enterprise applications.

2009 – 2012 | UX CONSULTANT

UBank & NAB

Led the UX design of internet banking facilities for UBank, Australia's first online-only bank. Subsquently consulted on the implementation of the "NextGen" core banking platform for UBank's parent company, NAB (National Australia Bank).

2008 – 2009 | UX CONSULTANT

Deloitte Digital

Worked as part of Deloitte's Consulting practice, engaging with a broad range of clients from retail to telcos to mining and financial services. 

2008 – PRESENT

Freelance consultant

Providing UX, visual design and print design services to clients including Adform, RSVP-popup.com, and Zurich University of the Arts.

Writing & Talks

Selection of written pieces and presentations.

Rita-DesignTalk

APR 2022

How we used variant testing in designs for new editors on Wikipedia.

SEP 2020

I spoke at the Design Matters conference in Copenhagen in 2020 about a design practice centered on openness and community collaboration at the Wikimedia Foundation.

JUN 2021

A retrospective piece on the first two years of working on new editor growth on Wikipedia.

JUN 2020

Tips on running a remote design sprint.

JAN 2018

Learnings from optimising the Wikipedia Android app for low bandwidth use.

Miscellany

Other design work – book design, print paraphernalia, illustrations, etc.

SpaceTruth1
SpaceTruth2
almanac
kidstudio2
iangwilt-book
iangwilt-site
ceramics1-tile-1
ceramics2

Contact

Made in 2021.

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